At SuperGlove™, we strive to ensure our customers receive products they’re satisfied with. If for any reason you are not happy with your purchase and wish to return it, please review our return policy guidelines below.
Check Items on Delivery
We recommend thoroughly inspecting all items upon delivery to ensure they meet your expectations.
General Return and Refund Policies
Returns
- You have 30 days from the date you receive your product to initiate a return.
- To be eligible for a return, the product must be unused and in the same condition as when you received it.
- The product must be returned in its original packaging.
- A receipt or proof of purchase is required.
- All items must be returned in their original condition, including tags, user manuals, warranty cards (if included), and the original packaging.
- Return options may vary by location. Please read all terms and conditions before making a purchase.
Refunds
- Once we receive your returned product, it will be inspected, and you will be notified that we received it.
- To initiate a refund request, contact our customer service at support@super-gloves.com or (855) 546-9378.
- If your return is approved, your refund will be processed back to your original payment method.
- Depending on your payment provider, refunds may take a few business days to appear in your account.
Shipping
- You are responsible for the cost of return shipping. Original shipping charges are non-refundable.
- If a refund is issued, the cost of return shipping may be deducted from your refund amount where applicable.
Exchange
- If you would like an exchange (replacement, store credit, or a different item), please contact SuperGlove™ Support at support@super-gloves.com or (855) 546-9378.
- Exchange availability and options may depend on stock and your location.
Exceptions to the Return and Refund Policy
- Discounted items are final sale and cannot be returned or exchanged.
- Returned items must have all tags attached and be in their original packaging.
- Items returned must show no visible signs of wear or use.
Steps to Initiate a Return
To initiate a return, please follow these steps:
- Email our support team with your order details and request a return: support@super-gloves.com
- If your return is approved, you’ll receive return instructions from our team.
- Package the item securely (including all original components/packaging).
- Ship the item back following the instructions provided by our support team.
Need Help?
For any questions or further assistance regarding our Return Policy, please contact us:
Website: www.super-gloves.com
Email: support@super-gloves.com
Phone: (855) 546-9378
Address:
SuperGlove™
333 S Alameda Street (Union Station)
Los Angeles, CA 90013, USA